Frequently Asked Questions

What makes your gifts free from?

All of our products are carefully selected to be free from the most common allergens. We work closely with our suppliers to ensure their allergen labelling polices are robust and any necessary precautionary label present.

Are your products nut-free?

Yes! Every product in our range is nut and peanut free, no may contain, as confirmed to us by the manufacturer.

What allergens do you cater for?

Our gifts are free from a wide range of allergens including nuts, gluten, dairy, egg and more. Please check individual product listings for full allergen information.

perfect present. We take great care to ensure safe and secure delivery.

Do you offer personalisation?

Yes, we offer personalised messages with our gift hampers. Simply add your message at checkout or contact us via email.

How much does delivery cost?

We offer the following UK shipping options:

  • Standard Royal Mail Tracked - £4.55 order value up to £15
  • Standard Royal Mail Tracked - £4.95 order value £15 to £25
  • Standard Royal Mail Tracked - £5.95 order value of £25 to £50
  • Standard Royal Mail Tracked - £7.55 order value £50-95
  • Free shipping on all orders over £95

How long does delivery take?

Standard delivery typically takes 3-5 working days to arrive. We hope to add Express options shortly.

Can I track my order?

If you require your tracking number please request this at checkout.

What is your returns policy?

We want you to be completely happy with your purchase. Please contact us within 14 days of receipt if you have any concerns.

How can I contact you?

You can reach us via our contact page or by emailing us directly. We aim to respond within 1-2 business days.

Christmas Delivery and Order Fulfilment

To guarantee delivery before Christmas, please place your order by Friday 18th December. Orders placed after this date cannot be guaranteed to arrive in time for Christmas Day.